Last Updated: 1/4/2024

Introduction

Thank you for choosing FeedLiv.
This Refund Policy explains how refunds are processed for subscriptions, payments, and AI services offered on the FeedLiv platform.

By making a purchase, you agree to the terms outlined below.

1. Subscription Payments

FeedLiv operates on subscription-based pricing for access to premium AI tools such as:

AI Content Generator
AI Video Creator
AI Image Generator
AI Chat Assistant
AI Code Generator
Advanced AI features

All payments are securely processed through third-party payment gateways.

2. Refund Eligibility

Refunds may be provided under the following conditions:

Eligible for Refund

✔️ Duplicate payment
✔️ Technical issues preventing access to services
✔️ Payment charged but account not activated
✔️ System error caused by FeedLiv’s side

Not Eligible for Refund

❌ If the user has consumed credits/services
❌ If dissatisfaction is based on personal expectations
❌ Misuse of the platform
❌ Wrong plan purchased by user
❌ Failure to cancel subscription before renewal
❌ AI output that didn’t match user expectations (AI-generated content cannot be guaranteed)

3. Subscription Cancellation Policy

You may cancel your subscription at any time from your account dashboard.
Cancellation stops future billing but does not refund past payments.
After cancellation, access remains active until your current billing cycle ends.

4. Refund Request Process

To request a refund, contact us at:
📧 info@feedliv.com

Include:

Full Name
Registered Email
Payment Receipt / Transaction ID
Reason for refund request

Our team will review and respond within 3–7 business days.

5. Non-Transferability

Refunds, if issued, are processed only to the original payment method.
Refunds cannot be transferred to another user or account.

6. Changes to Refund Policy

FeedLiv reserves the right to update or modify this Refund Policy at any time.
Continued use of the platform constitutes acceptance of the updated policy.